How to Properly Hand Over Accounts for Us to Work On: What Helps and What to Avoid

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Our blogs are crafted to educate you on how to streamline your experience when working with us.

25 Nov 2025

How to Properly Hand Over Accounts for Us to Work On: What Helps and What to Avoid

When you hand over accounts for us to work with, the starting point matters. It affects the speed, quality, and overall safety of the process. Below are simple, clear recommendations to help avoid confusion and make our cooperation smooth and efficient.

But before we dive in, the most important rule: always contact us before taking any action. Each store has its own nuances — sometimes very specific — and we’ll guide you through the best approach for your situation. The information below gives a general understanding but does not replace direct communication.

Before Placing Your Order

Fresh accounts are always the best choice

Almost any store can be done on a new, unused account. We always recommend this. However, if you already have an aged account, it can definitely be useful as well.

Choosing the right email

If you place an order using your personal email, you'll need to provide access to it. To avoid that and simplify everything, the best option is:

Recommended approach:

Create a fresh Outlook email → use it to register on the store's website → place the order from that account.

This makes transferring access smoother, with fewer complications.

Do not change the email after placing the order

Once the order is placed, leave the email untouched. Any changes or re-linking may complicate our workflow.

Don't check out as a guest

Guest checkout always leads to issues. Please use a full account.

No 2FA or linked recovery options

The account should not have:

Two-factor authentication
Backup / recovery emails
Linked phone numbers

These create unnecessary obstacles and slow down the process.

After the order is placed — avoid logging in

While we're working, please don't access the store account or the email. This prevents conflicts and saves time.

What to Do After You've Placed an Order with Us

Check your order carefully once it arrives

When you receive your items, inspect everything closely. We want to avoid situations where you have to cover our fee because the store sent something damaged, incorrect, or low quality.

Don't activate or use any devices

Especially with stores like Apple, Steam, Nintendo, Meta, and PlayStation —

Do not turn on, activate, or register any devices until we confirm the process is finished.

Don't respond to emails without our approval

In 95% of cases, your participation isn't needed, and replying may interfere with the workflow. If you're unsure what to do with an email, simply forward it to us or ask first.

Final Thoughts

These guidelines are simple but important — they reduce risks, save time, and keep everything smooth and transparent. Most importantly, they help us complete the process quickly and safely.

💡 Remember:

Always reach out to us before doing anything. We'll walk you through the steps, point out the nuances, and save you from unnecessary actions.

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